AI-Powered IT Support

Tell AI what's wrong.
We'll figure out the rest.

Describe your computer or technology problem in plain English. Our AI analyzes the issue, recommends the right solution, and connects you with expert support when you need it.

AI-powered diagnosis · Expert technicians · Transparent pricing

A Gramcio technician using AI-assisted diagnostics to help a customer with her laptop
Gramcio AI Online

My laptop has become really slow and sometimes freezes.

I can help with that. Let's narrow it down.

When did you first notice the slowdown?

AI is thinking...

Likely issue

PC Performance

Recommended next step
Performance Diagnostic
Estimated cost
60 credits
Continue with AI

Trusted support for the technology you rely on

  • Home users
  • Gamers
  • Freelancers
  • Small business

Technology support, powered by AI

Not sure what's wrong? Ask AI.

Skip the technical jargon. Tell us what happened and let AI help you understand what to do next — with the estimated cost in credits shown up front.

Smart assistant

What's wrong with your computer?

Free to ask. No account needed.

Technology support, powered by AI — with real technicians behind it.

AI-powered diagnosis

Describe the problem in plain English and get a clear answer.

Expert technicians

When hands-on help is needed, a vetted professional takes over.

Transparent pricing

Every recommendation shows an estimated cost in credits.

Remote & on-site

AI guidance first, remote or on-site support when required.

Services

AI finds the right service. You choose what happens next.

From everyday computer problems to complex IT issues, Gramcio AI helps you find the right type of support without guessing.

Computer Repair

Computer Repair

AI helps identify the likely issue before your device reaches a technician.

From 80 creditsLearn more
PC Optimization

PC Optimization

Let AI identify common performance issues and recommend the right optimization steps.

From 60 creditsLearn more
Windows Installation

Windows Installation

AI helps determine what you need before a technician handles the installation.

From 80 creditsLearn more
Virus & Malware Removal

Virus & Malware Removal

Describe suspicious behavior and let AI help identify the next step.

From 100 creditsLearn more
Data Recovery

Data Recovery

AI helps assess the situation and recommends the appropriate recovery service.

From 120 creditsLearn more
Wi-Fi & Network Setup

Wi-Fi & Network Setup

Explain your connectivity problem and let AI guide you toward the right solution.

From 60 creditsLearn more
Gaming PC Setup

Gaming PC Setup

Get AI-powered recommendations for setup, optimization, and troubleshooting.

From 80 creditsLearn more
Remote IT Support

Remote IT Support

When AI can't solve it alone, connect with a real technician remotely.

From 50 creditsLearn more
How it works

From problem to solution in minutes.

You describe the problem in plain words. Gramcio AI does the technical thinking, and a professional steps in whenever the job needs hands.

01

Describe

Tell our AI what is happening in your own words.

02

AI Analyzes

Our AI asks relevant questions and identifies possible causes.

03

Get a Recommendation

Receive a recommended service, estimated cost, and next steps.

04

Get It Fixed

Solve it yourself with AI guidance or connect with a professional technician.

Your AI Tech Assistant

Not sure what's wrong? Start with AI.

You don't need to know the difference between RAM, drivers, malware, or network settings. Just explain the problem in your own words. Gramcio AI turns your description into an actionable solution.

AI guides the diagnosis. A qualified technician handles anything hands-on.

Gramcio AI Assistant Online

My PC takes forever to start and Chrome keeps freezing.

Got it. Slow startup and browser freezing can have several causes.

I'll check a few things with you.

How old is your PC?

Less than 1 year1–3 years3–5 years5+ years

AI Assessment

Possible performance bottleneck detected.

Recommended service

PC Performance Optimization

Estimated time
30–60 minutes
Estimated cost
60–100 credits
Book Recommended Service
AI first, human when needed

AI when you need answers. Humans when you need hands-on help.

Gramcio combines AI-powered troubleshooting with real technical expertise. Start with AI for instant guidance. If the problem requires a professional, we'll connect you with the right support.

  1. You

    Describe the problem in plain language

  2. Gramcio AI

    Asks the right follow-up questions

  3. Diagnosis

    Likely cause and recommended next step

AI Solution

Guided steps you can follow yourself, right away.

or

Expert Technician

Remote or on-site help for anything hands-on.

AI Support Credits

Get support your way.

Buy credits once and use them for AI-assisted diagnostics, remote support, and professional IT services. One credit costs €0.10 and purchases start at 50 credits.

200Credits

20,00 €

Covers AI guidance plus most remote support jobs.

50 credits minimum5000 credits

Use your credits for

AI troubleshootingRemote supportPC optimizationWindows setupMalware removalNetwork supportProfessional technician services
Get 200 Credits — 20,00 €

Credits never expire · Secure checkout

AI-Powered Business IT

Give your team an AI-powered first line of IT support.

Employees can describe technical problems in plain language and get immediate AI guidance before escalating complex issues to your IT team or a Gramcio specialist.

  • AI troubleshooting
  • Employee IT assistance
  • Remote support
  • Device setup
  • Network troubleshooting
  • Security guidance
  • Human escalation
  • Priority support
Explore Business IT
An IT professional helping a small-business employee at her desk

FAQ

Questions people ask us

Pick a question on the right and the full answer appears here.

How does Gramcio AI work?

You describe your problem in natural language — 'my laptop is slow', 'the Wi-Fi drops every evening'. Gramcio AI asks a few follow-up questions, analyses what you've told it and recommends the next step, with an estimated cost in credits.

You describe your problem in natural language — 'my laptop is slow', 'the Wi-Fi drops every evening'. Gramcio AI asks a few follow-up questions, analyses what you've told it and recommends the next step, with an estimated cost in credits.

Your tech problem starts here

Don't know what's wrong?
Ask AI.

Explain what's happening. We'll help you figure out the next step.